FAQs

What Admit One e-Voucher types do you offer?

Admit one cinema e-Vouchers.

Standard Off-Peak (Vouchers can be used at non-Luxe cinemas across the country Monday - Thursday).

Standard Anytime (Vouchers can be used at non-Luxe cinemas across the country any day of the week).

Luxe Off-Peak (Vouchers can be used at Luxe and non-Luxe cinemas across the country Monday - Thursday, excluding Islington Luxe & Dine and ODEON Luxe Leicester Square)

Luxe Anytime (Vouchers can be used at Luxe and non-Luxe cinemas across the country any day of the week, excluding Islington Luxe & Dine and ODEON Luxe Leicester Square).

Child Standard (Vouchers can be used by children 14 years and under at non-Luxe cinemas across the country any day of the week).

Child Luxe (Vouchers can be used by children 14 years and under at Luxe and non-Luxe cinemas across the country any day of the week, excluding Islington Luxe & Dine and ODEON Luxe Leicester Square).

What myLIMITLESS e-Voucher types do you offer?

myLIMITLESS - Annual upfront subscription for myLIMITLESS (includes all cinemas except West End cinemas).

myLIMITLESS with West End - Annual upfront subscription for myLIMITLESS (includes all cinemas).

myLIMITLESS Ireland - Annual upfront subscription for myLIMITLESS (includes all cinemas in the Republic of Ireland).

What Food & Beverage e-Voucher types do you offer?

Classic Combo: A Medium Drink + a Medium Popcorn.

Large Classic Combo: A Large Drink + a Large Popcorn.

What are the minimum order quantities?

100 for ‘Admit one’ e-Vouchers (You can mix and max voucher types to reach the required minimums).

100 for ‘Food & Beverage’ e-Vouchers (You can mix and max voucher types to reach the required minimums).

20 for myLIMITLESS passes.

Do the vouchers have an expiry date?

Yes, all our vouchers come with a 12-month expiry date.

What payment methods do you accept?

We currently accept payments via BACs or CHAPs. We don’t accept payments via credit card or cheque.

When will my e-Vouchers be dispatched?

Your e-Vouchers will be available to download from your account within the same day of your payment being received. Please note, we don’t process payments on bank holidays or weekends.

How do I download my vouchers?

In your account, select ‘Orders’, then ‘Download’. The e-Vouchers will download for you to use in csv format. When distributing the e-Vouchers to end users, you must use the relevant email templates. Please reach out to the team for more information.